We are thrilled to bring you The Artcaffé Market – keeping you inspired, entertained and well fed at home!
We hope you and your family enjoy this exciting new service as we continue to bring innovative ways to enrich and simplify your lives, especially at this challenging time.
We will continue to add new delicious products, great packages and additional home convenience services…so be sure to watch this space!
A shout out to everyone who is trying right now.
“Trying to do the right thing. Trying to stay open. Trying to keep going. Trying to hold on. Trying to let go. Trying to find their flow. Trying to stay afloat. Trying to meet each new day. Trying to find their balance. Trying to love themselves. Trying new things and new ways.
I see you. I'm there too. We're in this together.”
- SC Lourie -
YOUR SAFETY, COMFORT AND TRUST IS OUR HIGHEST PRIORITY
At Artcaffé we are constantly striving for excellence both in our products and services we deliver to YOU, our customer. Year on year we work hard to strengthen our systems and processes, and as a result we have achieved some of the highest certifications in the industry. We recently achieved ISO 22000 status for our bakery, production and logistics facility. This ISO certification is for highest level of food safety management and is recognized and acclaimed internationally.
As a leader in health, hygiene and food safety in Kenya for over a decade, we want to assure you that we are taking the current COVID-19 situation extremely seriously and would like to update you on some of the steps we have taken to ensure your well-being and safety:
Our Staff & Facilities
- All of our staff have been educated and trained on what COVID-19 actually is, the symptoms, how it is transmitted and the impact and implications on society.
- We have made it mandatory for all our staff to wear the correct PPE wear (sanitizer, gloves, masks) to ensure our customers well-being, health and safety.
- All staff undergo daily training and briefings in regard to personal hygiene and sanitization of their workspace.
- We have put in place daily health checks for all employees on arrival to work.
- We have increased the frequency of deep cleaning and sanitizing of our entire production facility and all work areas with specific antibacterial agents.
- We are encouraging customers to opt for "contactless delivery", where our delivery personnel will leave your delivery at your door.
- All delivery vehicles, equipment, packaging, staff and tools used to get the job done are cleaned and sanitized thoroughly before and after each delivery.
- Training our delivery teams on social distancing has been implemented and reinforced so that on delivery this is maintained between delivery personnel and customers.
We want to take this opportunity to thank you for your continued support and the many years of trust and loyalty. We are in this together and we are here for you. We shall continue to bring you new and exciting options to enjoy from the comfort of your home at this unique time in our lives.
With love, the Artcaffé family.